Utilizing the tools developed by Zendesk, a global customer service company, I designed Rapid Rewards Dining Help Center. This was just the first of several help centers that I am working on for major brands like Orbitz Rewards Dining and FREE Spirit Dining. The design is clean and easy to navigate to enhance the UX while reinforcing the Southwest Airlines brand. The help center is your one stop shop for any questions or inquiries a user may have. It was imperative to have the user at the forefront of the development and allow for a pleasant transition from one site to the other.