ImmigrationIQ
Envoy Global
This scalable search system with AI-driven conversation capabilities created a platform that adapts to user expertise levels, significantly reducing cognitive load while increasing submission accuracy across multiple global markets.
From global mobility blackhole into “scroll, click, done” without needing a passport or a panic attack.
Envoy Global aimed to expand into several global markets, necessitating a scalable and user-friendly solution for customers navigating global mobility cases.
The task at hand was to develop a system enabling users to easily review information and select the appropriate product for their diverse global mobility needs.
Actions
- Requirement Gathering and Analysis
- Wireframing and Prototyping
- Integration with Rebranding Efforts
- AI Integration Proposal
Results
- Enhanced Search Capabilities
- Improved Accessibility
- AI-Driven Efficiency
Requirement Gathering and Analysis
Identified the minimum data required to deliver accurate results, categorized secondary information to enhance precision, and outlined additional data for making correct product choices.
Collaborated with the Global Team to prioritize the initial rollout for the first 10 countries.
Wireframing and Prototyping
Designed initial wireframes and concepts for internal review with a small group of stakeholders.
Refined designs to mid-fidelity prototypes and conducted broader team reviews for iterative feedback.
Developed high-fidelity prototypes for comprehensive testing and presentation.
Discovery Artifacts
Integration with Rebranding Efforts
Aligned the MVP launch with existing branding while concurrently preparing updated prototypes to reflect Envoy Global’s rebranding strategy.
AI Integration Proposal
Proposed the integration of AI-driven conversational tools to simplify user interaction and enhance decision-making accuracy.
Additional Images
I took a form that felt like filing international taxes and turned it into a chat that even your grandma could ace
By reimagining how users access and submit information, I transformed frustration into clarity, replacing a fragmented experience with one that feels intuitive, efficient, and empowering.
Results
Enhanced Search Capabilities
Delivered a simplified search system enabling users to input as much or as little information as needed to generate results.
Improved Accessibility
Empowered both advanced users and first-timers with access to detailed country information pages, options to open cases, or consult professionals.
AI-Driven Efficiency
Reduce inaccuracies in case submissions by improving data precision.
Accelerate user interactions and increase ease of use, setting a new benchmark for global mobility solutions.
Decrease cognitive load while increasing efficiency
Facilitate conversational data collection, adapting to both novice and experienced users.
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